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Bulky items collection

Donate your items

It is always better to give your items to someone else to use rather than recycling or disposing of them. There are plenty of ways to do this, either by giving them away for a small price or free of charge on sites such as eBay, Freegle, Freecycle, Gumtree or various Facebook community groups.

If you have good-quality items to donate, such as furniture, local charity shops are happy to accept these. And many offer a free collection service. Contact British Heart Foundation, DENS Action Against Homelessness, DEBRA or Emmaus.

Bulky items collection

We provide a paid collection service for unwanted bulky household items. A bulky item is considered to be anything you could take with you when moving home. For example, free-standing items such as beds, wardrobes, settees, fridges and cookers.

Please note: Building material, or anything that is part of the fabric of the house, such as rubble, car parts and kitchen units, are not considered to be bulky household items.

Charges

From 1 April 2018 the following charges apply:

  • Up to three items £33, Dacorum Card holder £27
  • Up to six items £60, Dacorum Card holder £42
  • Over six items, or unusual items, a quoted collection may be possible.

Book a collection

Call 01442 228000 and ask for 'Waste Services' for advice and to book a collection.

Providing that your payment is received before your booked collection slot, collection of the items will be made from outside your property between 6.45am and 4.15pm on the arranged day.

Please note: metals, electricals and ‘white’ goods (such as fridges, freezers, cookers and washing machines) are collected on a separate day to ordinary household items.

Cancellations

In order to get a refund, any booking cancellations must be completed by 3pm the day before the collection date. If we have already collected part of your order no refund can be given. (This means that if you have a collection booked for a Friday, the cancellation must be made no later than 3pm Thursday.)

Take your items to a recycling centre

You can also take bulky household items and garden waste to the Household Waste Recycling Centres free of charge. These are located at Eastman Way, Hemel Hempstead and Northbridge Road, Berkhamsted. Check the Recycling centre page for opening times.