Assisted collection

An assisted collection is available to householders if they are unable to take their wheeled bins and caddy to the kerbside due to:

  • infirmity
  • serious long-term illness, or
  • disability

If you require an assisted collection, you can apply online.

Apply for assisted collection

Please note: This service is only available to those residents where no member of the household is able to move the bins.

Once your application for an assisted collection has been approved, a Waste Supervisor will visit you to agree with you where your bins should be placed.

Warning sign There are changes to your bin collections over the Christmas and New Year period. Check your collection dates now. Our offices, including our customer service centres, will be closed for bank holidays. More holiday information. ×