Warning signIndustrial action is being taken by members of Unite The Union and Unison. This may affect council services over the coming weeks. Currently, bin collections are back on schedule. However, we expect them to be affected again after the bank holiday on Monday 7 May. Please refer to our website nearer the time for updates. ×

Assisted collection

An assisted collection is available to householders if they are unable to take their wheeled bins and caddy to the kerbside due to:

  • infirmity
  • serious long-term illness, or
  • disability

If you require an assisted collection, you can apply online.

Apply for assisted collection

Please note: This service is only available to those residents where no member of the household is able to move the bins.

Once your application for an assisted collection has been approved, a Waste Supervisor will visit you to agree with you where your bins should be placed.