Warning signIndustrial action is being taken by members of Unite The Union and Unison. This may affect council services over the coming weeks. Currently, bin collections are back on schedule. However, we expect them to be affected again after the bank holiday on Monday 7 May. Please refer to our website nearer the time for updates. ×

Winter weather advice

Frequently asked questions about waste collections in extreme weather

We have been preparing for potential bad weather this winter. We will keep you informed of any changes.

Sign up to our text messaging service (by texting DBC Waste [your house number] [your postcode] to 60777) and we'll send updates about changes to your collection directly to your mobile.

It is difficult to predict the impact severe weather will have on your bin collections but we promise to make every effort to keep the rounds to schedule if there is snow and ice this winter. 

Decisions to delay the service are never taken lightly, but the safety of our staff, pedestrians, and other road users must be considered. Bin lorries can weigh up to 26 tonnes, making them hazardous to drive in icy conditions, and especially so on hills and narrow streets. Moving the bins themselves over snow and ice can also be dangerous and lead to falls. Factors like time of day, duration of snow fall, temperature, and whether the roads have been gritted, can all add to a delayed collection service.

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Getting up to date information

What can I do with my waste?

What is being done?