Winter weather advice

It's difficult to predict the impact severe weather will have on your bin collections but we promise to make every effort to keep the rounds to schedule if there is snow and ice this winter. 

Decisions to delay the service are never taken lightly, but the safety of our staff, pedestrians, and other road users must be considered. Bin lorries can weigh up to 26 tonnes, making them hazardous to drive in icy conditions, and especially so on hills and narrow streets. Moving the bins themselves over snow and ice can also be dangerous and lead to falls. Factors like time of day, duration of snow fall, temperature, and whether the roads have been gritted, can all add to a delayed collection service.

Stay up to date

We'll let you know if there's any disruption to the service by posting updates on this website and on our Facebook and Twitter social media accounts.

You can also choose to receive text message updates on your mobile phone. To sign up, send a text to 60777 with the message “DBC waste your house number / your postcode” (for example, DBC waste 80 HP4 2DR). Your initial text will be charged at your standard network rate, but receiving the text alerts is free.

Frequently asked questions

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What can I do with my waste?

What is being done?

Warning sign There are changes to your bin collections over the Christmas and New Year period. Check your collection dates now. Our offices, including our customer service centres, will be closed for bank holidays. More holiday information. ×