Winter weather advice
It's difficult to predict the impact severe weather will have on your bin collections but we promise to make every effort to keep the rounds to schedule if there is snow and ice this winter.
Decisions to delay the service are never taken lightly, but the safety of our staff, pedestrians, and other road users must be considered. Bin lorries can weigh up to 26 tonnes, making them hazardous to drive in icy conditions, and especially so on hills and narrow streets. Moving the bins themselves over snow and ice can also be dangerous and lead to falls. Factors like time of day, duration of snow fall, temperature, and whether the roads have been gritted, can all add to a delayed collection service.
Stay up to date
We'll let you know if there's any disruption to the service by posting updates on this website and on our Facebook and Twitter social media accounts.
You can also choose to receive text message updates on your mobile phone. To sign up, send a text to 60777 with the message “DBC waste your house number / your postcode” (for example, DBC waste 80 HP4 2DR). Your initial text will be charged at your standard network rate, but receiving the text alerts is free.
Frequently asked questions
Due to essential upgrade work, our online and telephone payment systems will be intermittently unavailable between noon and 7pm on Sunday 7 December. We apologise for any inconvenience caused. ×