Winter weather advice
Frequently asked questions about waste collections in extreme weather
We have been preparing for potential bad weather this winter. We will keep you informed of any changes.
Sign up to our text messaging service (by texting DBC Waste [your house number] [your postcode] to 60777) and we'll send updates about changes to your collection directly to your mobile.
It is difficult to predict the impact severe weather will have on your bin collections but we promise to make every effort to keep the rounds to schedule if there is snow and ice this winter.
Decisions to delay the service are never taken lightly, but the safety of our staff, pedestrians, and other road users must be considered. Bin lorries can weigh up to 26 tonnes, making them hazardous to drive in icy conditions, and especially so on hills and narrow streets. Moving the bins themselves over snow and ice can also be dangerous and lead to falls. Factors like time of day, duration of snow fall, temperature, and whether the roads have been gritted, can all add to a delayed collection service.