Get involved

To deliver a great housing service, we want to listen to our tenants, empower them to influence decisions and create opportunities for them to tell us what they think.

Our commitments

  • All our tenants and leaseholders have the opportunity to get involved
  • We work in partnership to ensure our housing service is shaped by the needs of our tenants
  • Young people within Dacorum's tenant population have a voice and a positive influence in their local communities
  • Our housing service is accountable to our tenants and leaseholders

All of our Get Involved commitments are in line with the Tenant Involvement and Empowerment Standard as set out by the Homes and Communities Agency.

For more information, please see our  Get Involved Strategy 2016-2020 (PDF 1MB).

Tpas Pro Landlord AccreditationTpas Pro Landlord Accreditation

We are pleased to say that we have been awarded the Tpas Pro Landlord Accreditation for our approach to tenant engagement.

This is the highest level that Tpas awards and we are the first social landlord in the country to achieve this.

You can read more about our Pro Landlord Accreditation on our news pages.

Newsletter

Keep up to date with what tenant groups have been doing with our newsletter.

Get Involved News - Winter 2018

Leaseholder consultation

If you're a leaseholder, we want to know what you think about the services you receive. Your answers to this short survey, which should take less than 15 minutes to complete, will help us improve the leaseholder service. To say thank you for your time, we will enter you into our free prize draw.

Complete the satisfaction survey

 Leaseholder prize draw terms and conditions (PDF 229KB)

Getting involved

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  • Tenant and Leaseholder Committee

    The Tenant and Leaseholder Committee meets quarterly to review key areas of the housing service. It will also be used as the formal part of any consultation process.

    See below for minutes of the most recent meeting:

     Notes from the Tenant and Leaseholder Committee meeting - 22 November 2018 (PDF 187KB)

    Any reports mentioned in these minutes are available on request from tenant.involvement@dacorum.gov.uk.

  • Tenant Service Inspectors

    The Tenant Inspectors and Scrutiny Panel have joined forces and are now known as the Tenant Service Inspectors.

    The group is made up of Dacorum tenants who regularly inspect different areas of the housing service and assess us against set lists of service standards, making recommendations for improvements where needed.

    If you'd like to get involved with the Tenant Service Inspectors, please email tenant.involvement@dacorum.gov.uk or call 01442 228000 and ask for Tenant Involvement.

  • Supported Housing Forum

    The Supported Housing Forum is a group of tenants living in sheltered accommodation who meet quarterly to discuss issues that affect them and the schemes they live in.

    There are representatives from most of the 31 supported housing schemes, but we are keen to have at least one person from each scheme represented at this group. If you'd like to get involved, please speak to your supported housing officer or email tenant.involvement@dacorum.gov.uk.

  • Tenant Academy

    Our Tenant Academy offers a range of free courses to our tenants and leaseholders. Please take a look at our Tenant Academy page for more information.

  • Community grants

    If you are part of a community or voluntary group, you may be eligible for funding. For more information about community grants, please see our community grant page.

  • Tenant Management Organisations

    Local authority tenants have had a statutory Right to Manage since 1994. We do not yet have any Tenant Management Organisations (TMOs) in Dacorum, but we would support any of our tenants and leaseholders who would like to exercise this right.

    You would need the backing of your neighbours to look into whether this option might be right for your block or area. By following Right to Manage regulations your TMO could take over responsibility for managing housing services, such as repairs, caretaking, and rent collection. You can find more information about your right to manage on the Government website.

Contact us

If you'd like to get involved, but don't have the time to be on a committee, you can get involved with surveys and focus groups. Tell us which issues you are interested in by filling in our register of interest form. We will keep your details and if there's a consultation we think you'd be interested in, we'll get in touch.

Register your interest

We want all our tenants and leaseholders to have the opportunity to get involved. If you would like to, but you need help or support to do so, please contact us and we will be able to help.

Alternatively, if you have any new ideas that will help us to improve our service, email us at tenant.involvement@dacorum.gov.uk or call 01442 228000 and ask for Tenant Involvement.