Warning signCoronavirus (COVID-19): The Forum in Hemel Hempstead and civic offices in Tring and Berkhamsted are now closed to the public. Our online services remain available and we urge customers to use this facility. If your enquiry cannot be answered via our website, please email customer.services@dacorum.gov.uk or call 01442 228000. Please only contact us for essential/urgent enquiries. For council service updates and other advice, please see our COVID-19 page×

Tenants' handbook

On this page you'll find all the information you need to know about being a tenant. The factsheets below have replaced all previous paper editions of the Tenants' handbook. You can download and keep them for future reference. You should also refer to your Tenancy Agreement.

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Rights and responsibilities

We are a Registered Social Landlord, so your tenancy with us comes with rights and responsibilities, some of which are set out in law. Many of these can be found in your Tenancy Agreement.

Contact us

You can contact the Housing team by emailing housing@dacorum.gov.uk or by phoning 01442 228000 and asking for 'Housing'.