Contact us

Online

  • You can update your details using My Account
  • You can pay your rent online via our payment portal
  • Like us on Facebook or follow us on Twitter for updates and information about the housing service.

Email and telephone

To contact us about a specific issue, please use the following email addresses. Alternatively, you can call 01442 228000 and ask for ‘Housing’ or the name of the person you wish to contact.

Anti-social behaviour

If you are concerned about an anti-social behaviour issue, please contact us.

Complaints

For more information, please see our complaints page.

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that, in some cases, you will need an appointment with an officer so we offer limited pre-booked appointments at the Forum for urgent enquiries. You may experience longer waiting times or an online response due to increased demand on our services. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×