Contact us

Online

  • You can update your details using My Account
  • You can pay your rent online via our payment portal
  • Like us on Facebook or follow us on Twitter for updates and information about the housing service.

Email and telephone

To contact us about a specific issue, please use the following email addresses. Alternatively, you can call 01442 228000 and ask for ‘Housing’ or the name of the person you wish to contact.

Anti-social behaviour

If you are concerned about an anti-social behaviour issue, please contact us.

Complaints

For more information, please see our complaints page.

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×