Homeless or at risk of homelessness?

If you are homeless or at risk of becoming homeless, please contact us as soon as possible by completing the quick response form below, and a housing options and advice officer will contact you.

Quick response form

Alternatively, you can call 01442 228000 and ask for 'Housing Options', email homelessnessprevention@dacorum.gov.uk or visit The Forum, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1DN. For opening hours, please see our contact us page.

If you become homeless outside of normal working hours and cannot make your own temporary arrangements, please call the emergency homeless line on 0800 018 6050.

Services available

This video gives you a quick look at the services available for people who find themselves homeless or at risk of homelessness in Dacorum.

Your housing options

The Housing Advice and Options Team are here to provide free information, assistance and specialist advice to landlords, tenants and owner occupiers to help keep you in your home or to help you find an alternative.

To get an idea of your next steps based upon your personal circumstances, please use our self-service tool on the Moving with Dacorum site.

Rough sleepers

If you've seen someone sleeping rough in Dacorum and would like to tell us about it, please view our rough sleepers page.

Preventing homelessness

There are lots of different services to support you if you are struggling to stay in your current home. If you can’t stay in your home, you should contact us and we may be able to help you.

Emergency applications

The Homelessness service is an emergency service, and we have a duty to help only those people who meet strict criteria. However, we will always try to help you to avoid becoming homeless in the first instance.

If you make a homelessness application your case will be passed to a dedicated officer to consider in more detail. The process will involve an interview, investigation and decision.

Emergency and temporary accommodation

If we cannot prevent you from becoming homeless, we may provide temporary accommodation. This could, in emergencies, be bed and breakfast accommodation, or it could be supported accommodation, reserved for use by homeless families. The type depends on demand at the time of homelessness, and where there is a vacancy.

Being provided with temporary accommodation is not a guarantee that permanent council or housing association accommodation will be offered. You are expected to look for your own accommodation, as well as registering on the list for social housing. We may offer you accommodation in the private rented sector via our Help to Rent scheme.

Homelessness statistics

To see homelessness statistics for Dacorum and other local authorities in England, please visit the Department for Communities and Local Government website.