Repairs and home maintenance
Our easy-to-use online system helps you to diagnose what the problem may be and offers lots of advice. All you have to do is fill in the online form and give us your preferred appointment time.
Request a housing repair
All repairs reported on this system are directed to Osborne the next working day. Osborne will contact you to confirm your appointment.
If you have a repair emergency, please call 0800 018 6050 (option 2) and do not use this system.
Alternatively, you can book a repair by using the freephone number 0800 018 6050 (option 2).
For an emergency heating repair, please call the freephone number 0800 018 6050 (option 1).
For more information about repairs to your council home, please read the Tenants' Handbook - Repairs (PDF 322KB).
Due to essential upgrade work, our online and telephone payment systems will be intermittently unavailable between noon and 7pm on Sunday 7 December. We apologise for any inconvenience caused. ×