We regulate the maximum fares that licensed taxis (hackney carriages) may charge for journeys in Dacorum. It is a criminal offence for taxi drivers to ask for an amount which exceeds the maximum permitted fare, even when they are being used for pre-booked or contract work. The only time in which a higher sum may be requested is for journeys which end outside of Dacorum, providing that the fare has been agreed between the driver and the customer before the start of the journey.
All licensed Dacorum taxis have a digital meter installed, which has been tested and set in accordance with our maximum permitted fares. We recommend that customers check the displayed amount on entering a vehicle to ensure that the meter shows the correct starting price - the meter should not already be running before the journey starts. At the end of the journey, drivers should not reset the meter until the customer has checked the final amount and paid the fare.
Although some private hire vehicles have meters fitted, we cannot control the maximum fares for journeys in those vehicles. Fares for private hire vehicles are set by the operator, and may be agreed at the time of booking.
Our current table of fares, which sets out the maximum amounts payable, is available to download:
Hackney carriage table of fares (PDF 167KB)