Safer Food, Better Business

Food hygiene legislation requires caterers to have a documented food safety management system

If you are a small caterer serving food to members of the public on a regular basis, the Food Standards Agency (FSA) has developed a free, easy to use system for you called Safer Food, Better Business (SFBB).

For a guide to using the Safer Food, Better Business system and to download a new pack or a diary refill pack, go to the Food Standards Agency’s website.

Each SFBB pack is split into five sections containing a number of fact sheets called ‘safe methods’. Typical safe methods include instructions on cooking food safely and reheating. Decide which safe methods apply to your business and follow them. There are about twenty safe methods in total but not all of them apply to all businesses.

The diary provided in the pack will help you to keep your records. It also includes a four-weekly review to ensure that the document remains up-to-date and to help you to identify and address any common problems.

Specialist catering businesses

SFBB has been adapted for specialist small catering businesses and the following are available:

Where can I get more information about the regulations?

Read more about the Food Hygiene regulations, email us at or call 01442 228000 and ask for Environmental and Community Protection.

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×