Parking changes

We're making changes to our car parks and Controlled Parking Zones. Find out more:

Car parks

We're installing new parking payment machines in 20 of our 25* car parks where you pay to park.

From mid April 2018, the new machines will allow you to make chip and pin and contactless payments for the first time. You will still be able to pay by cash and RingGo phone payments.

You'll also no longer need to return to your car to display a ticket, as you'll now enter your vehicle registration number, choose how long you want to park for and make a payment. All parking sessions overrunning 6pm will finish at 4am.

Indigo Park Services UK Ltd will continue to deliver the enforcement of both car park and on-street parking on our behalf. 

Indigo parking will also be introducing a ‘spotter’ vehicle that will be fitted with ANPR (automatic number plate recognition) CCTV cameras to monitor parking across the borough.

*The following five car parks are free of charge so will not have new machines installed: 

  • Hicks Road, Markyate
  • The Nap, Kings Langley
  • Langley Hill, Kings Langley
  • Canal Fields, Berkhamsted 
  • Gadebridge Lane, Hemel Hempstead

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Car park changes - frequently asked questions

Controlled Parking Zones

Most residents living in Controlled Parking Zones will no longer have paper permits and visitor voucher scratch cards. Instead, residents will be able to enter the registration number and duration of a visitor's stay online - up to the value of “virtual” vouchers that they have purchased or their annual allowance, whichever is reached first.

The ANPR vehicle will recognise the registration numbers of resident permit holders and visitors' vehicles registered online.

Residents living in Controlled Parking Zones will receive a letter explaining the changes.

For further information, please see the  How to apply for a resident's permit (PDF 404 KB) information leaflet.

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Controlled Parking Zone changes - frequently asked questions

  • What do I do if I don’t have access to a computer, tablet or smartphone?

    Most council payments are now only accepted digitally. The parking service is one of the last to move to this method of payment. Facilities to access Dacorum Borough Council's website are available in The Forum and Hemel Hempstead main library. Residents can also choose to have a family member, neighbour or friend manage their account for them.