Coronavirus (COVID-19) parking advice
Our car parks will remain open 24 hours a day (excluding Water Gardens (North) Hemel Hempstead, Monday to Sunday, 6am to 18:00). We advise customers to pay by phone if possible and by contactless card if not. Like touching any other street furniture, we recommend washing or sanitising your hands after use.
We will not be introducing the planned price changes in our car parks on 6 April 2020 as planned - these will take effect later in the year.
We recommend that pay and park payment is made by contactless card. Like touching any other street furniture, we recommend washing or sanitising your hands after use.
Please respect other road users by keeping to any time limits in parking bays and keep disabled bays clear for Blue Badge holders.
Residential areas including Controlled Parking Zones
To ensure that there is as much kerb space for residents self-isolating as possible, we have paused enforcing restrictions in residential areas, including Controlled Parking Zones (CPZs). Please park respectfully and ensure that your vehicle does not obstruct access to emergency vehicles that may be urgently needed by one of your neighbours.
If you have a street or neighbourhood WhatsApp group, Facebook or similar, please use these to help each other find enough safe parking.
We have postponed the planned price changes in the Controlled Parking Zones due to be introduced on 6 April 2020 - these will take effect later in the year.
We are suspending the introduction of the new O and D controlled Parking Zones in Apsley until enforcement in residential areas restarts. Until that time, there is no requirement to purchase resident permits or visitor parking sessions for those zones.
Penalty Charge Notice, permit and visitor parking sessions
Please address queries concerning Penalty Charge Notices (PCNs/parking tickets), resident permits and visitor parking sessions to email@example.com or telephone 01908 223505. Our enforcement contactor will continue to respond for as long as it can. As our colleagues will be working from home we request your understanding if any calls are interrupted by children or other family sounds.
Utilities that need to undertake emergency works should inform us at firstname.lastname@example.org. We will not be issuing suspension notices or charging. Where these works are taking place, Parking Services will be unable to issue Penalty Charge Notices or remove vehicles.
Until further notice, we will not be responding to requests for new parking restrictions, additional enforcement, neighbour disputes concerning parking, or any other non-critical requests.