Customer accounts - change your details

In order to make payment as smooth and hassle-free as possible, you can update your details using the form below.

Please make sure you use the customer account number listed on your invoice.

This is your six-digit account number. You will find it on correspondence from us, and it will be called either '"account reference" or "customer number".
 

Warning signCoronavirus (COVID-19): We continue to provide services online and via telephone. However, we recognise that in some cases you will need an appointment with an officer, and will therefore be offering limited pre-booked appointments at the Forum for urgent enquiries. Please call 01442 228000 and ask for the service you require. For council service updates and other advice, please see our COVID-19 page×