About paying your rates bill

When to pay

Your bill is due in monthly instalments, payable by the first day of each month from April to March. This means you will get 12 instalments for an annual bill, but fewer instalments if your bill is issued after 1 April.

If you pay by Direct Debit, you can choose to pay on the 1st, 10th or 21st day of the month.

Your payment dates are shown on the front of your bill. If you do not keep to payment on the dates shown, we may cancel your right to pay by instalments. We would then take action to collect all the years rates you hadn’t already paid. So if you have a problem paying on any of these dates, please contact us straight away.

How to pay

There are a variety of ways you can pay your Business Rates:

Online

Pay online

Direct Debit

To set up a Direct Debit online you will need:

  • To be a named account holder of the account you want to use

  • To be the only person needed to authorise a Direct Debit on that account

Set up an online Direct Debit

If you cannot confirm these two, you can download, print and post the Direct Debit forms.

Alternative ways to pay

Expand all

  • Telephone
    Call our 24-hour payment line on 03453 706070. Please have your card details, and Business Rates account number available.
  • Internet banking or at a bank

    You can make a payment using our bank details below. Please quote your Business Rates account number as the payment reference.

    You can pay by bank giro credit at any bank branch. Fill in a bank giro credit slip and take it along with your payment. If you are not an account holder at the bank, you may be charged a fee.

    Our bank details:

    NatWest Bank
    9 Bank Court, Hemel Hempstead, HP1 1BS
    Sort Code: 60-10-33
    Account No: 12442704

    Please always quote your Business Rates account number.

    Payments made through the banking system can take up to seven working days to reach your account, therefore payments should be made in good time to arrive by the due date.

  • Post

    Please send us a cheque or postal order made out to "Dacorum Borough Council" and send it to: Dacorum Borough Council, Financial Services, The Forum, Marlowes, Hemel Hempstead, HP1 1DN.

    Write your Business Rates account number on the back of the cheque or postal order. Please note: we cannot accept post-dated cheques.

    Please do not send cash through the post. If you do, it is at your own risk.

  • In person
    We have three Customer Service Centres that can accept card payments or cheques. Please note: we cannot accept cash at these offices. All cheques should be made payable to "Dacorum Borough Council", and have your Business Rates account number written on the back.