Apply for Housing Benefit and Council Tax Support

Getting started

Please download and complete a  claim form (PDF 114 KB).

Filling out your claim form

Please follow the instructions on your claim form. You will need:

  • proof of rent (a rent statement or tenancy agreement stating your rent)
  • ID (a passport or driver’s licence)
  • proof of income (a payslip or benefits statement)
  • proof of savings (a bank statement or pass book)

Please note:  You do not need to provide evidence of rent for Council Tax Support only claims.

Return your form to us

Send your completed form, including the documents listed above, to:

Benefits, The Forum, Marlowes, Hemel Hempstead, Herts, HP1 1DN

Please note: you must send us the originals of your documents.

We aim to look at your claim within five days.

We aim to make a decision on your claim within 23 days and we will write to you when we have made our decision. If we have all of the information, we will make a decision sooner. If we need more information, we will write to you.

Want it sooner?

We will fast track your claim and process it in two working days if:

  • you apply in person at The Forum in Hemel Hempstead, and
  • you provide all the information and supporting evidence we need.

Need help filling in the form?

If you need help completing the claim form, please contact us.