Homelessness service has silver success

Our Homelessness Service has been awarded the NPSS Silver Standard - making us only the second local authority in Hertfordshire to attain this level.   

The award recognises the work of our strategic housing team in preventing homelessness in Dacorum and achieving the five local challenges set out by the NPSS.

Natasha Brathwaite, Group Manager for Strategic Housing, said: “I’m very proud to receive this award on behalf of the council. It reflects the dedication that my team and our partners have shown in striving to reduce homelessness in the borough. We will continue to look for ways to improve our services, and are now aiming for the NPSS Gold Standard, the highest level achievable.”

Over the past year, our strategic housing team has been proactive in delivering a new homelessness strategy and working to eradicate rough sleeping through its successful ‘No Second Night Out Campaign’.

Improvements have led to a reduction in the use of bed and breakfast accommodation and the introduction of personalised plans, to give people seeking housing advice the support they need.

The service has also focused on raising standards in the private-rented housing sector by working more closely with landlords and tenants through our Help to Rent scheme. 

Councillor Margaret Griffiths, Portfolio Holder for Housing, said: “This is a fantastic achievement for the housing service and our partners. With the recent passing of the Homelessness Reduction Act, the need to provide effective homeless prevention services and guidance has never been greater.”

If you have any questions about homelessness prevention, please email or telephone 01442 228000 and ask for ‘Housing Options’.

There is more information about housing advice, homelessness prevention and help to stay in your own home on our housing advice page.