Licences suspended in taxi safety operation

Working in partnership with Hertfordshire Constabulary, we carried out a taxi enforcement operation aimed at checking the safety and legality of licensed taxis, private hire vehicles and drivers in Hemel Hempstead. 

During the operation, taxis and private hire vehicles were stopped by police officers and directed to an inspection point, where vehicles were inspected by police vehicle examiners, while drivers were interviewed by licensing and anti-fraud officers.

Additionally, at the same time, police officers (in the company of a Licensing Enforcement Officer) carried out roadside stop checks in Kings Langley and Abbotts Langley on four licensed private hire vehicles.

The checks were carried out to ensure that drivers and vehicles were complying with requirements we set and the legislation for taxi and private hire licences. We checked the roadworthiness of vehicles, ensuring that necessary signage, documentation and equipment, such as first aid kits and fire extinguishers were carried, as well as checking for potential fraudulent claims for public funds.

A total of 14 vehicles were stopped during the operation, with the following results:

  • Seven vehicles had their licences suspended due to bodywork damage, defective lights and a taxi plate not displayed
  • Three vehicles were found to be carrying defective fire extinguishers
  • Seven drivers were warned for not displaying their licence badges or not carrying other required documents
  • Nine other minor offences (such as not having a first aid kit or being in possession of their council paperwork) were detected, which resulted in warnings

Cllr Janice Marshall, Portfolio Holder for Residents and Regulatory Services, said: “This operation is just one of many examples where our officers and the police take action to check the safety and legality of taxis. The safety and security of people, living or working in Dacorum, who hire a taxi in good faith is of paramount concern.”

Inspector George Holland, from Hertfordshire Constabulary, said: “This partnership operation with officers from the Council's Licensing department sends a clear message to both private hire and taxi firms that operate in Dacorum that action will be taken against any individual or company that fails to comply with the law.”

Enforcement operations take place throughout the year, both to check the safety and legality of licensed taxis and private hire vehicles, and to identify and take action against unlicensed drivers and vehicles working illegally in Dacorum.

For further information, or to report any concerns about unsafe or illegal taxis or private hire vehicles in Dacorum, please contact the Licensing team on 01442 228000 or email